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Press Release Details

Aug 03, 2023

SCRANTON, Pa. (August 22, 2023) – Pennsylvania American Water today announced the start of $3.5 million water line upgrade project to replace more than 5,500 feet of water main along Route 29 in Nanticoke to improve reliability for customers, reduce service disruptions, and increase water flows for firefighting. The system improvements replace water main dating back to 1905.

Starting today, company contractors will install new 24-inch ductile iron pipe, replacing smaller diameter water main along Route 29, from Poplar Street to North Mill Street.

“We’ve experienced several leaks on this pipe over the years, and it runs through a stream bed,” said Sarah Mihalick, project manager, Pennsylvania American Water. “In addition to installing a larger diameter main, we’re relocating the pipe to a more accessible location.”

Crews will work weekdays between 7 a.m. and 5 p.m. Traffic restrictions will be in place during construction. The company expects to complete the water main installation, including connecting all customer service lines to the new mains, by the end of September with final restoration and paving set for late fall.

During construction, customers might experience temporary service interruptions, discolored water, and/or lower than normal water pressure. Crews will work as quickly as possible to shorten the length of these temporary inconveniences. For more information, contact Pennsylvania American Water’s customer service center at 1-800-565-7292.

This infrastructure upgrade project is not only an important investment in public health and safety, it also helps support the economic health of the communities we serve. Economic impact studies show that for every $1 million invested in water infrastructure, upwards of 15 jobs are generated throughout the economy. Statewide, Pennsylvania American Water invested approximately $490 million in 2022 alone to improve our water and wastewater treatment and pipeline systems, supporting more than 7,000 jobs through these continued investments.

About American WaterAmerican Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people with regulated operations in 14 states and on 18 military installations. American Water’s 6,500 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.

For more information, visit and join American Water on LinkedIn, Facebook, Twitter and Instagram.

Pennsylvania American Water, a subsidiary of American Water (NYSE: AWK), is the largest investor-owned water utility in the state, providing high-quality and reliable water and wastewater services to approximately 2.3 million people. For more information, visit and follow Pennsylvania American Water on Twitter and Facebook.

Susan Turcmanovich

External Affairs Manager, Northeast PA


SCRANTON, Pa. (August 22, 2023)About American Water